Versatile and multi-disciplined Product Designer
I have 10+ years experience crafting simple, intuitive and engaging design solutions across desktop, web, and mobile. I love designing solutions that have a meaningful and lasting impact for a business and it's customers. In my most recent role, I led design at itris Recruitment CRM, building better, more intuitive workflows for recruiters.
As an end-to-end product designer, I'm involved from the very start— shaping product strategy, user needs with business goals, and leading project discovery through to implementation. I'm comfortable navigating ambiguity, whether it's driving new features, iterating on an existing experience, or juggling multiple fast-moving initiatives. I'm highly hands-on and detail-oriented, often refining small details in code to get it feeling just right.
My design principles
These core principles shape how I approach design.
Simplicity over complexity
Favour simplicity over complexity. Often, the simplest solution is the best one. In product design, clarity reduces friction—if a solution requires excessive explanation, it's probably not the right one.
Think holistically
Design decisions should align with a broader narrative, not exist in isolation. When each part of a product contributes to a wider goal, it creates a lasting experience that supports the product's growth and evolution.
Design with intention
Design should be deliberate and every detail should serve a purpose. When intention drives design, what follows is clarity, focus and usability, and a meaningful contribution to the user experience.
Skills
Experience
Lead Product Designer at itris Recruitment CRM
2023 - 2025
Senior Product Designer at itris Recruitment CRM
2020 - 2023
Product Designer at itris Recruitment CRM
2014 - 2020
Technical Writer at itris Recruitment CRM
2013 - 2014
Recommendations
Kind words from some people I've worked with over the years.
"I worked closely with Jack as part of an initial team of 3 on our core, new product, itris 9 for over 7 years as part of the Product Team.
Jack's passion, work ethic and attention to detail made him a critical member of the team. The result of Jack's work enabled us to convert many existing clients from a cheaper, more feature-rich product to a more intuitive, attractive one that costs more.
"I had the pleasure of working closely with Jack for seven years on itris 9, and throughout that time, he consistently impressed me with his eye for design, attention to detail, strong work ethic, and high standards.
I'm incredibly proud of what we achieved during those years, and it wouldn't have been possible without Jack. I wouldn't hesitate to recommend him to any team."
"Jack led the design on itris and played a key role in the product strategy and roadmap. He was well respected and accrued a great deal of influence throughout the business.
Jack is very professional and hard working, and I would recommend him to any team looking for a talented, driven product designer."
"I've had the privilege of working with Jack for several years, and his exceptional talent has consistently impressed me. His attention to detail, work ethic, and deep passion for design set him apart. Thanks to his contributions, our product has greatly benefited and evolved.
I wholeheartedly recommend Jack as both a valuable team player and a true asset to any organisation."
Outside of work
When I'm not designing, I love spending time with my wife and daughter. I also enjoy long country walks, playing golf and photography (you can check out some of my photos on Unsplash). I also love to go snowboarding when I get the chance, and I have always loved travelling to new places.
Aside from that, I love to learn new things. I am currently learning JavaScript and I want to learn React too. The first app I created was a Flashcards PWA to refresh my memory for anything programming related.
