Senior Product Designer
I bridge complex business requirements with intuitive user experiences that drive measurable results. At itris Recruitment CRM, I led a complete platform redesign from the ground up, taking itris 9 from concept to £588k ARR in its first 24 months and scaling to £1.7m ARR over 5 years.
I specialise in transforming complex workflows into elegant solutions, turning business problems into product opportunities, and delivering design work that solves real operational challenges.
I approach problems from first principles, questioning assumptions and getting to the root of what users actually need. I'm particularly drawn to projects that require deep thinking about user workflows and getting the fundamentals right – the details that make interfaces feel intuitive rather than frustrating.
Experience
I have 11+ years of experience in product design.
itris Recruitment CRM
Recommendations
Kind words from some people I've worked with over the years.
"I worked closely with Jack as part of an initial team of 3 on our core, new product, itris 9 for over 7 years as part of the Product Team.
Jack's passion, work ethic and attention to detail made him a critical member of the team. The result of Jack's work enabled us to convert many existing clients from a cheaper, more feature-rich product to a more intuitive, attractive one that costs more.
"I had the pleasure of working closely with Jack for seven years on itris 9, and throughout that time, he consistently impressed me with his eye for design, attention to detail, strong work ethic, and high standards.
I'm incredibly proud of what we achieved during those years, and it wouldn't have been possible without Jack. I wouldn't hesitate to recommend him to any team."
"Jack led the design on itris and played a key role in the product strategy and roadmap. He was well respected and accrued a great deal of influence throughout the business.
Jack is very professional and hard working, and I would recommend him to any team looking for a talented, driven product designer."
"I've had the privilege of working with Jack for several years, and his exceptional talent has consistently impressed me. His attention to detail, work ethic, and deep passion for design set him apart. Thanks to his contributions, our product has greatly benefited and evolved.
I wholeheartedly recommend Jack as both a valuable team player and a true asset to any organisation."
Outside of work
When I'm not designing, I love spending time with my wife and daughter. I also enjoy long country walks, playing golf and photography. I also love to go snowboarding when I get the chance, and I have always loved travelling to new places.
Aside from that, I love to learn new things – I'm currently learning JavaScript and React. The first app I created was Flashcards to get me out of tutorial hell.
